Frequently Asked Questions
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No! You do not need a GP referral for counselling and psychotherapy.
However, if you have a family GP, we are happy to speak with them to ensure the best multi-disciplinary wrap around care.
We accept referrals from GP’s and other professionals including Paediatricians, Psychologists, Psychiatrists, and Mental Health Clinicians.
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Yes!
We currently offer Private Health Fund Rebates for the following funds: Police Health Fund, Bupa, Emergency Services, Pheonix Health, St Lukes Health, GMHBA, CUA Health (telehealth only), Teachers Union Health, AIA, and Westfund.
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Yes! We accept Self-Funded & Plan Managed NDIS plans.
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This is dependent on the current concern and length of treatment for presenting issues. We suggest an average of 5-10 sessions, fully understanding that some clients will need more, and some will need less.
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We send out confirmation texts/emails two days prior to your appointment.
If, for unforeseen circumstances, you are not able to attend your session a 24-hour notification is required to cancel or reschedule.
If no notification is made including non-attendance, full fee will be charged.
Same day cancellations will be charged for the full session amount.
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Yes, we do. Telehealth is equally as effective for the treatment of anxiety and OCD as in-person sessions.
We offer telehealth to clients from remote areas and interstate as a way of increasing access to high-quality treatment options.